Customer Care

CHANGING OR CANCELLING AN ORDER


To cancel a recent order please contact our concierge via phone 1-855-BYKELLY, LIVE CHAT or email onlinecustomerservice@kellywearstler.com at your earliest convenience. We will make every effort to accommodate your request. Our system is designed to fulfill orders as quickly as possible. As such, we are unable to cancel or change requests once the order has entered the shipping process. 

 vintage items are sold in ‘as-is’ condition with all sales final and no returns. Vintage items will show imperfections consistent with their age, and buyer should assume no restoration work has been performed by Scout unless an agreement has been made for specific refinishing services. L

PAYMENT OPTIONS

Our website accepts Visa, MasterCard, Discover, American Express and PayPal (online orders only). 
Our showrooms also accept Money Orders, Cash and Personal Checks; the latter of which will have to clear our bank before your order is shipped, delivered or picked up.

SALES TAX

Sales Tax is collected only in states where we have a physical presence. Currently this only includes California. Shipments within the greater Los Angeles area are subject to state, local and district sales tax. Shipments outside Los Angeles but within California are subject to the state sales tax rate only.

If you wish to pick up your merchandise, please indicate this at the time of purchase as local or state sales tax may apply. 

Wholesale Inquiries

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

 

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Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments